GP surgeries in South London have initiated a program to provide financial advice to help patients manage their debts and navigate benefits claims. The “Back on Track” scheme, operating in 34 practices across Lambeth and Southwark, reports that one in three patients has reduced their visits to the GP following financial guidance. Additionally, over 1,100 individuals have achieved outcomes such as securing benefits, eliminating debts, or experiencing lower stress levels.
One participant, a 62-year-old woman named Ife from Stockwell, encountered challenges due to chronic arthritis pain, leading to financial difficulties and a rejection of her Universal Credit claim. After learning about the program from her GP surgery, a financial support link worker helped her successfully appeal the decision and secure disability benefits. Ife also received assistance in managing her energy and water debts through a manageable payment plan.
The project, coordinated by Impact on Urban Health, aims to alleviate financial stress that can affect patients’ health and free up time for GPs. According to the organization, more than half of the participants reported health improvements after accessing tailored support options such as benefits acquisition and debt negotiation.
Dr. Vikesh Sharma, a participant in the scheme, has noted that health issues such as anxiety and physical symptoms were often related to financial stress. Through the program, practitioners can address these underlying issues and direct patients towards appropriate financial assistance, which ostensibly contributes to improved overall health.
Michael Parsons, head of the Financial Foundations Programme, emphasized the cyclical relationship between financial difficulties and health challenges. He advocates for comprehensive support systems within GP practices, suggesting a reduction in patient visits as financial distress is managed.
The NHS noted that decisions regarding the broader implementation of such projects would be made locally, while the government’s 10 Year Health Plan proposes integrating debt support into neighborhood health services. Overall, the Financial Shield initiative aims to make welfare advice more accessible to residents in need.
Source: https://www.bbc.com/news/articles/c0rpq9y2gq0o?at_medium=RSS&at_campaign=rss