AI agents are excellent at repetitive digital tasks: drafting first-pass emails, summarising documents, generating outlines, extracting data from tables, and monitoring feeds for changes.
Use them for:
• Content drafting and idea generation (with human review).
• Customer support macros and triage.
• Research aggregation from credible sources you provide.
• Scheduling, reminders, and routine follow-ups.
They struggle with:
• Ambiguous goals or missing context.
• Real-time facts without reliable sources.
• Decisions that require domain judgement or ethics.
• Strict compliance tasks without human oversight.
How to get results: define a clear input → desired output → a simple quality check. Start small, automate one step, then chain steps together. Keep humans in the loop for judgement calls and anything regulated.
Bottom line: AI agents speed up the boring parts so you can focus on the valuable parts. Treat them like diligent assistants, not decision-makers.