Apple has launched the iPhone Air and the iPhone 17 series, but early users of the iPhone 17 Pro and 17 Pro Max have reported issues with scratches appearing on their devices shortly after purchase. The shift back to aluminium for these Pro models, which feature an aluminium unibody and a ceramic shield backplate, has raised questions about durability. Social media users have shared images showing scratches on the aluminium surfaces, often noted within days of use.
YouTube channel JerryRigEverything has highlighted that while the models do not have bending issues, they are susceptible to scratches, especially around the camera plateau and edges. Notably, Apple’s MagSafe charging system appears to leave circular marks on the devices as well. Reports indicate that initial demo units in locations like New York and Hong Kong showed scratches just hours after display. The Cosmic Orange color variant has been particularly noted for wear, while scratches appear less visible on the Silver model.
The iPhone Air, which features a titanium frame and glass back, has shown minor wear but has not been the focus of complaints. Apple has yet to issue an official statement regarding these scratch issues.
- Why it matters:
- Potential long-term concerns over the durability of the iPhone 17 Pro and Pro Max may affect customer satisfaction and brand loyalty.
- Users may need to invest in protective accessories to mitigate scratch-related damage, impacting overall consumer spending on additional products.
- The latest:
- The company has not officially commented on the scratch issues reported by early adopters as of now.
Source: https://www.indiatoday.in/technology/news/story/iphone-17-pro-and-iphone-air-spark-scratchgate-concerns-damage-videos-go-viral-2791849-2025-09-23
Source: https://www.indiatoday.in/technology/news/story/iphone-17-pro-and-iphone-air-spark-scratchgate-concerns-damage-videos-go-viral-2791849-2025-09-23