ASHWAUBENON, Wisconsin (AP) — A worker at a Cinnabon location in Ashwaubenon has been terminated after a video surfaced online showing a racist incident directed at two customers. The franchise owner made the announcement following the video’s widespread circulation on social media.
Cinnabon issued a statement confirming the immediate dismissal of the unnamed employee and underscoring that such behavior does not align with the company’s values. The incident, which took place Friday at a mall in Ashwaubenon, involved the employee verbally confronting a couple, during which she used a racial slur and made obscene gestures.
The couple, identified as a “black Somali Muslim couple,” reported that the situation escalated after they requested more caramel on their cinnamon roll order. A TikTok user documented the interaction after the employee reacted negatively, including derogatory remarks about the woman’s hijab. An online fundraising campaign has since been established to support the couple, while another campaign has arisen to aid the terminated worker, raising a significant amount of funds.
- Why it matters: This incident highlights ongoing issues of racism and customer service in the food industry, prompting discussions on corporate behavior and employee training.
- The latest: Both fundraising campaigns, one for the couple and another for the former employee, are gaining traction online, reflecting public response to the event.
Source: https://www.livemint.com/companies/news/cinnabon-worker-fired-after-racist-outburst-directed-at-customers-goes-viral-11765139268677.html
Source: https://www.livemint.com/companies/news/cinnabon-worker-fired-after-racist-outburst-directed-at-customers-goes-viral-11765139268677.html