A recent study by Policy Tracker has raised questions about the reliability of the 5G signal displayed on smartphones. Despite seeing the 5G symbol on their devices, users may not be receiving the promised faster internet speeds. The research indicated that in nearly 40% of cases, when the 5G symbol appears, devices are actually connected to a 4G network. This can lead to consumers paying for 5G services but experiencing slower internet speeds instead.
5G technology, first introduced five years ago, was marketed to deliver high-speed downloads and seamless connectivity. However, it faces challenges, such as the need for more transmission masts to provide coverage over shorter distances. The theoretical peak download speed of 5G can reach up to 20,000 megabits per second, which would allow exceptionally fast data downloads. However, many users experience significantly lower speeds.
As mobile networks push towards “standalone 5G” services, which are advertised as offering consistent true 5G speeds, consumers are often required to choose specific, often more expensive, phone plans to access these services.
The Policy Tracker tests were conducted in various locations, including central London and the outskirts of Birmingham, using four different phone models across multiple network providers. Results revealed that while the 5G logo was frequently displayed, the data transmission was still reliant on older 4G infrastructure.
Experts highlight the need for transparency. According to Martin Simms from Policy Tracker, the 5G symbol indicates the presence of a 5G signal but does not ensure that the device is connected to it. Jasper Griegson from Resolver emphasizes that consumers deserve clarity regarding the services they are receiving. Mobile UK, representing major UK mobile operators, acknowledged that the 5G icon does not guarantee a live 5G connection, explaining that connectivity may switch dynamically between 4G and 5G based on various factors.
Source: https://www.bbc.com/news/articles/crexqyj7n5lo?at_medium=RSS&at_campaign=rss